Privacy Policy

Effective Date: June 20, 2024

This Privacy Policy describes how Kolfhouse ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from kanvero.top (the "Site").

1. Information We Collect

a. Personal Information You Provide to Us

We collect personal information you voluntarily provide to us when you interact with our Site, such as when you:

  • Create an account.
  • Place an order.
  • Subscribe to our newsletter.
  • Contact customer support.
  • Participate in surveys or promotions.

The types of personal information we may collect include:

  • Contact Information: Name, shipping address, billing address, email address, phone number.
  • Payment Information: Credit card numbers, debit card numbers, or other payment details (processed securely by third-party payment processors; we do not store full payment card numbers on our servers).
  • Account Information: Username and password.
  • Communication Information: Any information you provide when you communicate with us, such as inquiries, feedback, or support requests.

b. Automatically Collected Information

When you visit and use our Site, we automatically collect certain information about your device and your activity on the Site. This information helps us understand how our Site is used and how to improve your experience.

  • Device Information: Information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
  • Usage Information: Information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site (e.g., clicks, scrolls, pages visited).

c. Cookies and Similar Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to collect and track information about your activity on our Site and store certain information. Cookies are small data files placed on your device or computer and often include an anonymous unique identifier.

  • Session Cookies: Used to operate our Service.
  • Preference Cookies: Used to remember your preferences and various settings.
  • Security Cookies: Used for security purposes.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Process Orders: To fulfill and manage your purchases, process payments, and deliver products to you.
  • To Provide and Maintain Our Service: To operate, maintain, and improve our Site and services.
  • To Communicate with You: To send order confirmations, shipping notifications, respond to your inquiries, and provide customer support.
  • For Marketing and Promotional Purposes: To send you newsletters, special offers, and promotions that we believe may be of interest to you (you can opt-out at any time).
  • To Personalize Your Experience: To tailor product recommendations and content based on your browsing and purchase history.
  • For Analytics and Improvement: To monitor and analyze trends, usage, and activities in connection with our Service, and to improve the functionality and user experience of our Site.
  • For Security and Fraud Prevention: To detect and prevent fraudulent transactions and other illegal activities, and to protect the security of our Site and customers.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, marketing, data analysis, and customer support. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
  • Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Protection of Rights: We may disclose your information to protect our rights, property, or safety, and the rights, property, or safety of our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

We do not sell your personal information to third parties.

4. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (e.g., to comply with legal obligations).
  • Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly.
  • Cookie Preferences: You can manage your cookie preferences through your browser settings.

To exercise any of these rights, please contact us using the contact information provided below.

5. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.

6. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Company Name: Kolfhouse
Website: kanvero.top
Address: 2772 Wines Lane, Houston, TX, US
Email: [email protected]
Phone: 832-312-2900